FAQ: Frequntly Asked Questions

See Own Shop Special FAQ.

http://www.shop-card.livhana.com/common/cmn/contact.php?n=6 Ask a Question
Your question can be listed in this list, unless you ask us not to do it

Where can I set up my Referral link?

You can set up your Referral link at any place on the Internet: on any website, in the e-mail, etc.; You can even tell it over the phone.

I don’t have my own popular website; does it mean that I won’t be able to receive bonuses from the Referral Program?

No, You still can send e-mails with your Referral link to your friends and relatives and receive bonuses for their purchases.

How do I join Referral Program?

All you need to do is to register with us, just follow this link: http://www.shop-card.livhana.com/a2/Choose Join Partner Program

Why some invoices disappear from my Report?

In rare cases clients ask us for refund. Invoices that were refunded automatically disappear from your Report.
Refunds' amount is below 1% of all transactions.

Why some invoice appear in my Report?

The transactions that are found suspicious by the system have to be verified by Customer Service to prevent online fraud.
When transaction is sucessfully verified by Customer Service it appears in your Report.
If we can't verify transaction within 3 business days we make a refund.